What happens if I forget to show my membership number when spending money on board?
To earn points on board, your membership card must be swiped or scanned, or the number entered manually, before you pay. It is not possible to do this after you have paid.
Related Questions
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How do I earn points when making a booking? -
How does the points calculator work? -
I have just received my member number. When can I collect points? -
How do I collect points on board? -
When will points be added to my account? -
How can I find out how many points are in my account? -
Can I earn points on all onboard purchases? -
Can I earn points on a group booking? -
How do I check that points have been added for my onboard purchases? -
Are there restrictions on what fares I can earn points on?
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